VirtualPBX, a leading provider of business communication solutions for nearly 30 years, today announced the launch of VirtualText, a powerful standalone business text messaging service. This new offering allows businesses to engage with their entire customer base or specific segments through an intuitive interface accessible online or via a dedicated mobile app.
We’ve seen firsthand how customers prefer texting with businesses. VirtualText empowers companies to leverage this preference by offering a powerful, scalable, and user-friendly solution.”
— Linh England, Chief Product Officer
Key VirtualText Features
VirtualText brings the following key benefits to businesses:
– Improved customer engagement with a 98% open rate for SMS messages
– Reduced no-shows and improved arrival times through appointment reminders
– Streamlined operations with QR code integration for check-ins and pick-ups
– Enhanced marketing capabilities with drip campaigns and event reminders
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The service is available in three tiers – Spark, Engage, and Amplify – to meet diverse business needs. Starting at $25 per month, VirtualText offers features such as auto-reply keywords, contact management, and saved responses. Higher tiers include advanced capabilities like drip campaigns, blasts, scheduled messages and automation options like:
– Hubspot and Pipedrive CRMs
– Google Chat and Slack Internal Communication Apps
– Microsoft Teams
– Webhooks
– API
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Founded in July 1997, VirtualPBX delivers premium Business Phone, Messaging, POTS replacement, and Contact Center solutions for our customers, who work in the office, remotely, and everywhere in between. We offer more than just products and services; we make your business better with quality customer care and 24/7 support.