Helping clients achieve digital transformation with 171 bases across 30 countries & regions around the globe
transcosmos inc. is honored to announce that the company was named a Leader in Customer Experience Management (CXM) service providers in the Asia Pacific region by Everest Group in its research paper “Customer Experience Management (CXM) in APAC – PEAK Matrix Assessment with Service Provider Landscape 2021” announced in December 2021.
“transcosmos has emerged as a Leader on Everest Group’s Customer Experience Management (CXM) in APAC – PEAK Matrix® Assessment 2021 due to its strong capabilities in East and Southeast Asia, ecosystem of digital solutions, and strong language capabilities,” said Sharang Sharma, Practice Director, Everest Group. “Further, its deep digital and domain expertise, ongoing investments in multilingual hubs, and expansion across new markets is expected to drive business growth in the future.”
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Practice Director of Everest Group said, “Further, transcosmos’s deep digital and domain expertise, ongoing investments in multilingual hubs, and expansion across new markets is expected to drive business growth in the future.”
Everest Group is a research firm focused on strategic IT, business services, engineering services, and sourcing. The Customer Experience Management (CXM) in APAC – PEAK Matrix® Assessment with Service Provider Landscape 2021 is a detailed assessment of 16 CXM providers in the Asia Pacific region including contact center outsourcing players. Everest Group assesses and recognizes leaders based on various factors including an ongoing analysis of the CXM services market across all industries and geographies.
As our clients’ digital transformation partner, transcosmos offers contact center services, digital marketing services, and BPO services to more than 3,000 companies across a wide range of industry sectors. transcosmos will continue to help our clients expand their sales and optimize costs.
- transcosmos is a trademark or registered trademark of transcosmos inc. in Japan and other countries.
- Other company names and product or service names used here are trademarks or registered trademarks of respective companies.
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