This capability enables multiple language options within a single workflow, creating a universal approach to field work and furthering our commitment to supporting global and diverse field teams
ProntoForms Corporation, the global leader in field intelligence, announced that it has launched a multi-language add-on package that gives technicians the option to choose from multiple languages within a single workflow to improve field service experiences and standardize data collection.
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“This latest capability speaks to our continued commitment to enhancing the field experiences of technicians and customers,” said Glenn Chenier, ProntoForms’ Chief Product Officer. “Multi-Language enables global organizations and diverse teams to collaborate on the same workflow—without workflow builders having to maintain and manage multiple versions of the same workflow in different languages. Part of our mission is to help technicians service assets safely and confidently and there is a real impact in being able to service assets in a technician’s preferred language. That creates more confident service and can be a real differentiator for field organizations. The ability to additionally share workflows with customers in their preferred language means a better service experience for end customers. Data collection has also been streamlined since data collected in any language is now tied to a single workflow—not multiple versions.”
“This feature furthers our vision of supporting enterprise organizations with international and multi-lingual operations with highly complex and sophisticated processes,” said Alvaro Pombo, Founder, and co-CEO of ProntoForms. “Our customers will see a reduction in administrative time spent building and maintaining workflows, version consistency, more confident technicians, and an improved customer experience overall.”
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