Pitney Bowes Expands Regional Delivery Services to More Than 20 Major US Cities for Faster, More Cost-Effective Ecommerce Shipping

The new capabilities provide shippers more options to achieve cost-effective 1-3 day delivery in select markets

Pitney Bowes, a global shipping and mailing company that provides technology, logistics, and financial services, today announced the expansion of its regional delivery service models to more than 20 major cities across the Southeast and Southwest United States.

“As brands and retailers look to simplify carrier relationships and improve operational efficiency and customer experience, Pitney Bowes is bringing its investments in automation, robotics, and machine learning to bear to make ecommerce logistics easier for our clients with both national and regional delivery options.”

The company will leverage its Designed Delivery Platform for ecommerce shippers, including its national network of highly automated sort centers and best-in-class technology, to process parcels at scale. The expanded regional delivery services will help brands and retailers reach an additional 100 million consumers within 1-3 days in select zip codes in the following areas:

  • Southeast Region for origins near Atlanta and Orlando, with 1-3 day service reaching consumers in the following metro areas: Birmingham, AL; Huntsville, AL; Miami, FL; Orlando, FL; Tampa, FL; Atlanta, GA; Savannah, GA; Jackson, MS; Charlotte, NC; Raleigh, NC; Greenville, SC; Nashville, TN and many others
  • Southwest Region for origins near Dallas, with 1-3 day service reaching consumers in the following metro areas: Little Rock, AR; Baton Rouge, LA; New Orleans, LA; Albuquerque, NM; Oklahoma City, OK; Tulsa, OK; Austin, TX; Dallas-Ft Worth, TX; El Paso, TX; Houston, TX; San Antonio, TX; and many others

“Pitney Bowes helps ecommerce shippers solve one of the most fragmented carrier markets – regional delivery,” said Gregg Zegras, EVP & President, Global Ecommerce at Pitney Bowes. “As brands and retailers look to simplify carrier relationships and improve operational efficiency and customer experience, Pitney Bowes is bringing its investments in automation, robotics, and machine learning to bear to make ecommerce logistics easier for our clients with both national and regional delivery options.”

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Pitney Bowes launched its first regional delivery service models in 2022 in the Northern and Southern California Regions for origins near Los Angeles and San Francisco, and the Northeast Region for origins near New York and Boston.

“In the first quarter, regional delivery services helped Pitney Bowes grow Global Ecommerce volumes 22%,” said Zegras. “By bringing these services to another 20 major cities in the Southeast and Southwest, we’re creating new and innovative ways to help our clients offer fast, predictable delivery to their customers. As a result, we expect regional delivery to be an even bigger driver of volume growth for Pitney Bowes going forward.”

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As part of its consultative approach, Pitney Bowes offers retailers and brands a comprehensive analysis of shipping volumes to help determine which parcels best fit a regional service model while continuing to maximize national volume tier discounts. Easy to use routing guides can be configured directly into a client’s shipping system to help with service selection. Leveraging a designed approach with modular components, the service includes optional first-mile transportation or drop-off at facility to tailor regionalized delivery based on client needs, as well as free multicarrier branded tracking tools that allow a retailer or brand to tailor their consumer experience even further.

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Automationcustomer experienceEcommerceeCommerce shippingfinancial servicesglobal shippinglogisticsmailing companyNewsPitney BowesroboticsTechnology