Fusion of strategic business process and technology capabilities will enable end-to-end lead-to-revenue transformation
Navint Partners, a consulting and technology firm that helps recurring revenue companies drive growth and operational efficiency, announced it has acquired Statera, a premier Salesforce implementation firm. The deal is designed to bring together advisory and process innovation with deep Salesforce CPQ (Configure, Price, Quote) & Billing implementation capability to help clients modernize their lead-to-revenue operations and succeed in today’s customer-centered economy.
“The combined Navint and Statera team will connect extensive business advisory and ERP experience with deep technical and implementation capabilities, uniquely positioning the company to help clients modernize their lead-to-revenue operations across the front and back office”
As the shift to a recurring revenue model continues, many businesses struggle to create sales and billing processes that support the dynamic nature of the modern contract. Across every industry, the proliferation of new business models, such as subscriptions and other Business to Business (B2B) and Direct to Consumer (DTC) channels has redefined how people and businesses buy everything from software to vehicles. The front-end disruption has left organizations challenged to transform their back-end processes and technologies to keep up.
Modern lead-to-revenue solutions must bridge the gap between sales and finance to support multiple users, disparate revenue streams and complex billing calculations during the quoting process. They also must enable contract alterations like upgrades, add-ons and swaps – all while maintaining a seamless customer experience. Without a connected CPQ, Billing, CLM (Customer Lifecycle Management) and ERP (Enterprise Resource Planning) system combined with process and operational change, businesses risk revenue leakage, churn, reporting issues, manual process overload, SKU proliferation, billing disputes and more. While most B2B and recurring revenue businesses recognize the need to transform across their entire lead-to-revenue lifecycle, it can be incredibly difficult, time consuming and costly.
“Enterprises are struggling to operate against new revenue models and find themselves increasingly challenged to connect CPQ, Billing, CLM, ERP and revenue recognition. In order to enable true transformation, companies need to understand how to optimize their business processes and connect front and back office technologies,” said Jim Martindale, CEO of Navint. “Adding Statera’s deep technical expertise to Navint’s proven business and advisory services allows us to deliver a comprehensive and connected set of services to meet our enterprise clients’ most difficult lead-to-revenue challenges. We can now accelerate how we offer these services to current clients and expand our reach to help new clients successfully transform. We are incredibly excited to welcome the entire Statera team to the Navint family.”
Navint works across the entire lead-to-revenue technology ecosystem including all major ERP, CLM, CPQ & Billing technologies. A majority of Navint clients deploy the Salesforce platform, which represented a unique opportunity for Navint to build a premier Salesforce CPQ & Billing capability. Earlier this year, Navint received Salesforce Billing certification and expanded its internal team to meet growing market demand for recurring revenue technology experts.
“The combined Navint and Statera team will connect extensive business advisory and ERP experience with deep technical and implementation capabilities, uniquely positioning the company to help clients modernize their lead-to-revenue operations across the front and back office,” said Chong Moua, General Partner of Boathouse Capital.
Brad Weydert, President of Statera, said, “This is an exciting time for Statera. We’ve experienced a significant amount of growth over the last five years and are excited to be partnering with Navint and Boathouse for the next stage of our growth. Boathouse also brings expertise and resources that will help us continue to build our position in the market through strategic acquisitions and growth initiatives.”
Navint will retain all Statera employees and offices, resulting in an expanded footprint in London, New York, Boston, Chicago, Denver and Dallas.