Ivanti Expands Advantage Learning Services for Improved Customer Support

Ivanti integrates guided learning and expands subscription course options as part of its ongoing commitment to provide a superior customer experience.

Ivanti, the provider of the Ivanti Neurons automation platform that discovers, manages, secures and services IT assets from cloud to edge, announces the expansion of Ivanti Advantage Learning as part of its ongoing commitment to provide a superior experience for customers and partners. The expansion of Advantage Learning includes:

“Our Ivanti Advantage Learning team takes a proactive, deep-dive approach to customer service. From enterprise-level strategy to IT-level troubleshooting and beyond, our experts work alongside you to ensure that your Ivanti solutions are delivering game-changing results for you, your workforce and your business”

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  • Ivanti Guided Learning combines the flexibility and convenience of self-paced learning with the personalization that comes with live instructor-led sessions to help users make the most of their deployment of Enterprise Service management, Unified Endpoint management, security solutions, and Management Information solutions.
  • Additional Ivanti Advantage Learning subscriptions that offer unlimited access to new and updated Ivanti material, including full courses and micro learning modules, via an annual subscription.
  • Enhanced Ivanti Certification Program, including the adoption of the industry-standard method of testing used by many of the largest SaaS companies, which administers exams in a secure, proctored environment along with digital badges issued upon successful completion of a certification exam, increasing the credibility and authority of our customers’ accomplishments.
  • A refreshed look to the platform making it easier to review available courses and providing a better user experience.

“Our Ivanti Advantage Learning team takes a proactive, deep-dive approach to customer service. From enterprise-level strategy to IT-level troubleshooting and beyond, our experts work alongside you to ensure that your Ivanti solutions are delivering game-changing results for you, your workforce and your business,” said Al Arun, Chief Customer Officer at Ivanti. “Advantage Learning ensures our solutions deliver exceptional experiences over the entire lifecycle of your partnership with us.”

At Ivanti we believe we are better together, which is why we remain committed to our customers by ensuring they have the tools and knowledge to maximize their technology and provide superior employee experiences. Our goal is to provide our customers and partners with a great experience and to bring meaningful value to their organization to significantly improve their operations and bottom line.

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