New BuilderX Capabilities Include Order Lifecycle API and Order Score
HyperTrack, the leader in logistics APIs, today announced new features to its BuilderX platform, including Order Lifecycle API and Order Score capabilities that improve fulfillment accuracy and streamline operations for developers building logistics solutions.
“At HyperTrack, we are committed to continually innovating and enhancing our product offering to provide the most efficient and comprehensive logistics solution to our customers,” said Kashyap Deorah, founder and CEO of HyperTrack. “While traditional order fulfillment lifecycles require multiple calls to cloud, mobile, and mapping services, HyperTrack eliminates the need to stitch these services together by offering a single API that automatically identifies ways to improve efficiency while providing the most efficient planning, assignment and tracking for every step of the order lifecycle.”
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Improve Fulfillment Accuracy with Same-Day Order Automation
With the new Order Lifecycle API from HyperTrack, developers can seamlessly combine the planning, assigning, and tracking stages of the order lifecycle into one API for on-demand, same-day, and future fulfillment capabilities. The single API integrates HyperTrack’s best in class planning and tracking capabilities into one interface, enabling teams to batch and sequence on-demand and same-day orders for more accurate order fulfillment. With a single point of integration for the entire order lifecycle, logistics teams can automatically provide the most accurate fulfillment time frame to their customers while improving the ability to forecast and plan for growth with simple, per-order pricing.
Measure Order Fulfillment Performance with Order Score
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Last mile logistics teams today lack access to data that explains why orders are not fulfilled on time and what steps can be taken to improve efficiency moving forward. With HyperTrack’s new Order Score feature, operations teams receive a rating that’s based on a comprehensive range of parameters measuring overall fulfillment performance while identifying actionable areas of improvement. The score is calculated based on four key components:
- Route efficiency – whether the driver took the most efficient route and if there was any idle time en route to fulfillment.
- Delays – whether the driver reached the destination and completed the order on time.
- Address accuracy – whether orders are fulfilled at the specified order destination, helping to improve end customer address locations using ground truth fulfillment data.
- Tracking rate – whether the order was tracked throughout its lifecycle or if there were outages due to issues with the driver’s device.