The leader in professional services automation recognized for outstanding customer satisfaction across the board
FinancialForce, the leading customer-centric ERP and #1 professional services automation (PSA) business suite, has again been named the #1 vendor in G2’s Winter 2021 main PSA Grid Report, Enterprise PSA Grid Report, and Mid-Market PSA Grid Report. FinancialForce also emerged as a leader in the PSA Momentum Grid Report. These rankings are based on hundreds of customer ratings across products and services, and draw from reviews by verified users on G2, the world’s leading business solutions review website.
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“We are honored by the confidence our customers have in us and thrilled by their success in running and transforming their businesses,” said Tony Kender, Chief Revenue Officer, FinancialForce. “Thanks to our customers, we have once again maintained the #1 position in the market, and we remain committed to supporting them with the most powerful PSA suite in the industry. We continue to set the bar higher on what our customers can achieve by managing services on the number-one cloud platform, Salesforce. ”
“Rankings on G2 reports are based on data provided to us by real users,” said Michael Fauscette, Chief Research Officer, G2. “We are excited to share the achievements of the products ranked on our site because they represent the voice of the user and offer terrific insights to potential buyers around the world.”
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Praise from Customers
Highlights from recent FinancialForce PSA customer reviews on G2 include:
- Constant Improvements – “One of the best things about FinancialForce PSA is the constant improvements which are released quarterly. They do a great job reaching out for customer input too, with roundtable discussions on large topics, individual input on new features in development, and lots of demos!”
- Seamless Salesforce Integration – “(FinancialForce PSA) is an excellent management tool and is easily integrated with all your other business on the Salesforce platform.”
- Highly Customizable – “I like the flexibility to customize screens and fields that Project Managers, Consultants, PMOs, Finance, and Professional Services Operations groups see. I also like that FinancialForce Product Managers listen to their users and move enhancements into releases in a fairly short timeframe compared to other companies.”