EXL , a leading data analytics and digital operations and solutions company, announced its recognition as a Gartner Peer Insights Customers’ Choice for Data and Analytics Service Providers. It is the third consecutive year that EXL has received this recognition.
Vendors placed in the upper-right quadrant of the “Voice of the Customer” quadrants are recognized with the Gartner Peer Insights Customers’ Choice distinction, denoted with a Customers’ Choice badge. The recognized vendors meet or exceed both the market average Overall Rating and the market average User Interest and Adoption. As of July 29, 2022, EXL has received 90 reviews in its category, and a rating of 4.9 out of 5. In the report, EXL also received a 100% willingness to recommend score from customer reviews, as of May 31, 2022.
“There is no better barometer for a company than feedback from its customers. Their feedback reaffirms our goals and the value that our team delivers every day,” said Vivek Jetley, Executive Vice President and Global Head of Analytics at EXL. “We are very proud of being recognized as a Customers’ Choice in the Gartner Peer Insights for Data and Analytics Service Providers for a third year in a row. We are focused on helping businesses create a competitive advantage through their use of data and analytics.”
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Following are some highlights of EXL customer feedback shared on Gartner Peer Insights:
- “EXL is outstanding at really listening and understanding the business and the things we are trying to accomplish making their solutions custom to each engagement.” – Director, Data Services, Banking Industry
- “EXL has expertise across many industry verticals and data-technology solutions. They are highly adaptable to the evolving needs of my organization.” – Vice President, Global Data, Media and Publishing Industry
- “Experience with EXL has been exceptional. They are truly the definition of a trusted strategic partner.” – Vice President, Data Management, Banking Industry
- “Our relationship with EXL partners is great – the support they provide is essential in our ability to understand and analyze customer behavior, trends and value.” – Senior Data Analyst, Electric and Gas Utilities
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“We believe EXL has continued to differentiate itself in the marketplace as an analytics and digital solutions leader by focusing on data-led solutions and strategies that combine deep domain expertise in the inner workings of our clients’ businesses with breakthrough data, cloud, AI and digital capabilities,” said Rohit Kapoor, Vice Chairman and Chief Executive Officer, EXL. “By pairing our practical know-how with this data-led approach, EXL has carved out an entirely new category of data-led transformation focused on helping clients build more nimble, resilient operations.”