Giving brands the tools to grow reach, boost conversions, deliver with confidence, and keep shoppers coming back.
Deck Commerce , the leading order management system (OMS) for direct-to-consumer (DTC) brands, announced the launch of Deck Commerce Centers, a modular order management solution that helps brands manage the entire order experience with greater control, flexibility, and efficiency. This launch reinforces Deck Commerce’s commitment to helping brands improve every stage of the order journey: from expanding reach and increasing conversions, fulfilling faster and more accurately, and driving long-term customer loyalty.
Deck Commerce Centers support the entire order journey, beginning with accurate Delivery Promises that convert shoppers and continuing through fulfillment, delivery, and returns. Each Center helps brands improve key steps in the process by making inventory more available, orders easier to manage, fulfillment faster and more accurate, and service more reliable. This connected approach strengthens customer satisfaction, protects margins, and fuels long-term growth.
“Order management is where customer expectations meet operational realities,” said Chris Deck, CEO of Deck Commerce. “The Centers give our customers the flexibility and tools to meet those expectations while driving stronger business outcomes. From faster fulfillment to fewer cancellations, we help brands deliver better experiences with every order.”
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A Modular System Designed for the Full Order Experience
Deck Commerce Centers bring together key order management functions into purpose-built, role-specific workspaces that help teams manage complexity while staying focused on the work that matters. The modular approach allows brands to start with the Centers they need today and expand as their business evolves.
- Order Center orchestrates and fulfills every order with precision. From routing to returns, Order Center automates the steps that reduce costs, eliminate delays, and keep orders on track across any channel or fulfillment path.
- Inventory Center provides real-time visibility across distribution centers, stores, and fulfillment partners. With centralized control, brands can allocate inventory smarter, prevent oversells, and increase revenue through accurate availability.
- Fulfillment Center streamlines picking, packing, and shipping workflows. By reducing manual tasks with tools like barcode scanning, wave picking, and automation, teams can fulfill more orders with greater speed and accuracy.
- Store Center turns retail stores into efficient fulfillment hubs. Store associates can easily manage ship-from-store, in-store pickups, and returns through intuitive dashboards that prioritize tasks and automate repetitive processes.
Each Center is designed to simplify operations, reduce errors, and help brands adapt to changing business needs, all while maintaining a single, unified view of the order journey.
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