Rated highest for its ability to execute in the Challengers’ Quadrant
CRMNEXT, the leading global CRM, and digital customer experience platform announced its position in the Challengers quadrant of Gartner 2021 Magic Quadrant for Sales Force Automation. Based on its Ability to Execute and Completeness of Vision, CRMNEXT has been named in this research for the ninth year in a row. It retains the highest position for its ability to execute in the Challenger’s quadrant.
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CRMNEXT has the largest Banking and Insurance CRM implementation globally and is used by over 1 million users managing over a billion customers. CRMNEXT has a particular forte for meeting very large enterprise needs notably in banking, financial services, and insurance verticals. CRMNEXT offers AI-driven models for smart work prioritization, real-time insights, nudges and alerts, and an advanced playbook designer.
CRMNEXT delivers a smart real-time customer 360 view for deep customer intel, current targeted offers, and behavioral insights. The sales team gets accurate forecasts based on the current pipeline and previous trends, AI-driven guidance at every stage of the sales process. It helps to boost sales effectiveness with call scripts, knowledge bases, and real-time system-driven help.
Gartner, Magic Quadrant for Sales Force Automation, Adnan Zijadic et al., 4 Aug 2021.
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