Blue Yonder, the leader in digital supply chain transformations and omni-channel commerce fulfillment, has announced that global analyst firm Forrester Research named it a Strong Performer in The Forrester Wave: Order Management Systems, Q2 2023 report. Blue Yonder attributed this recognition to the strength of its Order Management (OMS) microservice solutions.
Forrester describes Blue Yonder as “a best fit for firms that are making a slow transition away from legacy solutions and that need to add modern optimization support now.” In the current offering category, Blue Yonder received the highest scores possible in the criteria of enterprise inventory management, pre- and post-purchase experience, order orchestration rules, fulfillment automation, and scalability. In the strategy category, Forrester also gave Blue Yonder a score of 5 out of 5 in the performance, product vision and community engagement criteria.
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“OMS adoption — and the value it adds to commerce experiences — has massively expanded in recent years.”
“We are excited to receive such positive recognition from Forrester for Blue Yonder’s OMS solutions. As consumer expectations continue to evolve, businesses have been challenged to quickly address their changing demand and control rising costs, all while connecting through a highly complex supply chain. Our augmentative and scalable OMS microservices have helped our customers rapidly transform their businesses to deliver seamless connected experiences that meet their consumers’ expectations while delivering value to their organization through increased sales and cost savings,” said Omar Akilah, corporate vice president – Commerce, Blue Yonder.
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According to the Forrester Wave report, “OMS adoption — and the value it adds to commerce experiences — has massively expanded in recent years.” Also in the report, Forrester describes the need for organizations to provide availability and delivery information in real-time and earlier in the shopping journey to meet customer demand. As a result of these latest trends, customers should look for providers that offer them real-time inventory and delivery updates, the flexibility to make near instantaneous adjustments, support the technical functions that fill current gaps and provide longer-term value, and stellar user experiences for practitioners.
Blue Yonder’s Order Management (OMS) microservice solutions offer customers responsive, real-time inventory visibility, profitable and capacity aware order sourcing, flexible orchestration linked with visibility and analytics, and store fulfillment that manages inventory to customer pickup. The augmentative microservices allow companies to align the technology to their strategies to adapt and scale even faster to keep pace, all while delivering a seamless consumer experience from engagement to delivery and support.
The Forrester Wave™: Order Management Systems, Q2 2023 report evaluated top OMS vendors in the market across strategy, current offering and market presence. Businesses can use the report to help them identify and shortlist vendors whose capabilities and strategies match their business goals and requirements.