Nuance Communications, Inc. (NASDAQ: NUAN) today announced that it has been ranked the #1 Solutions Provider by Black Book Research in five categories, including medical speech recognition and AI technologies. Based on 3,250 survey responses from 203 hospitals and 2,263 physician practices, the rankings demonstrate Nuance’s unparalleled understanding of provider needs, forward-thinking vision and superior ability to execute.
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According to Black Book’s survey, 96 percent of physician groups and practice associations need to build more successful clinical documentation improvement (CDI) programs to meet the complex challenges of outpatient services.
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For nearly 20 years, Black Book has polled vendor satisfaction across more than thirty industries in the software/technology and managed services sectors around the globe, including healthcare, and is recognized as a top 25 international market research firm.
“Achieving this recognition for nearly the last decade demonstrates that Nuance is critical to the organizations it serves by accelerating workflows, ensuring fuller and timelier reimbursements and analytics, and improving patient care,” said Doug Brown, managing partner of Black Book.
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