Company revolutionizes e-commerce with robotic automation allowing secure unattended pickup of online orders anytime, anywhere in seconds
Bell and Howell, the leading provider of automated e-commerce pickup solutions, unveiled the QuickCollect GO! POD™ a new robotic e-commerce order pickup solution that eliminates labor-intensive order touchpoints using patent-pending, next-generation automation, and intelligent software. With the QuickCollect GO! POD™, Bell and Howell addresses growing challenges with labor costs and shortages, inefficiencies of e-commerce pickup, and order hand-off delays allowing consumers unprecedented convenience and speed during e-commerce order pickup.
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The QuickCollect GO! POD™ is a self-contained “store in a box” solution designed for simplified outdoor drop-in installations. It enables new business models including drive-up automated pickup at remote sites to broaden brand reach, as well as 24/7 automated pickup without added store hours or staff. The QuickCollect GO! POD™ seamlessly accepts orders from logistics hubs, automated centralized and micro-fulfillment centers, manual fulfillment operations, and other sources. QuickCollect GO! POD™s are an excellent fit for grocery-specific needs with configurations to address frozen and refrigerated temperature control requirements.
“We are excited to launch the QuickCollect GO! POD™ and bring our innovative solutions to grocers, retailers, pharmacies, and more,” said Larry Blue, President, and CEO of Bell and Howell. “Retailers recognize that consumer convenience, fulfillment efficiency, and brand reach are critical to the next level of e-commerce. Our new solution allows an associate to load orders in seconds, freeing them up for other tasks, while the internal automation allows a consumer to retrieve their order quickly without interrupting store operations. Our data reflects how much consumers enjoy the convenience and consistent speed we can deliver in the QuickCollect GO! POD™.”
The QuickCollect GO! POD™ keeps orders safe and secure until the customer picks them up with their unique pickup code. Sophisticated software allows for customer pickup and enables the system to act as an intelligent hub for local delivery partner pickups while multiple portal configurations expand capacity for high volume simultaneous processing. The intuitive interface and consumer-focused designs facilitate contactless, fast, and trouble-free experiences, further improving confidence and e-commerce adoption.
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