Last week saw one of the world’s most extravagant tech conferences at San Francisco. As we head towards Thanksgiving and Cyber Monday let’s refresh our memories.
Quote of the Week
The Showstopper Post of the Week
Good Morning California, Let’s See What Twitterati Say About Dreamforce 2019
Popular News Pieces of the Week
Salesforce to Add Einstein Voice Skills to Every App and Customer Experience
Salesforce announced it will expand the capabilities of Einstein Voice Assistant for all roles or industry, giving every app built on Salesforce a voice. This will be powered by new Einstein Voice Skills, which will equip admins and developers to create custom voice apps across the Salesforce Customer 360 Platform in just a few clicks.
Salesloft Now Automatically Syncs Your Contact’s LinkedIn Data on CRM
SalesLoft, a leading Sales Engagement Platform, announced it is now offering automation rules to take action on the new LinkedIn Sales Navigator Data Validation capability announced last week. Joint customers will be able to better connect with their prospects and customers.
Apple and Salesforce Ignite Productivity and Learning on the Best Devices for Business
Apple and Salesforce announced the launch of two flagship apps from the world’s #1 CRM: the redesigned Salesforce Mobile App and new Trailhead GO learning app, delivering rich customer experiences with features exclusive to iOS and iPadOS.
Now Adobe Experience Platform Innovations Power CXM
Adobe announced new innovations to deliver great customer experiences at scale, with the power of Adobe Experience Platform, the industry’s first open and extensible platform for Customer Experience Management (CXM).
Aviso Launches New Version Of AI-Guided Sales Platform
Aviso, the pioneer in AI-powered forecasting and sales guidance, unveiled version 2.0 of its platform. This coincided the launch of an industry-wide #NoCRM campaign that challenges the efficacy of legacy sales technology. Aviso urged companies to reimagine sales experience.
Popular Findings of the Week
‘Artificial Impact’: Only 12% of CRM Users Actually Use an AI-Based Tool
New Study: Only 11% of Brands Can Effectively Use Customer Data