NCR Corporation , a leading enterprise technology provider, announced that Royal Farms, a privately owned chain of convenience stores, is expanding its partnership with NCR to equip all of its 250+ stores with self-checkout solutions.
“We introduced the first NCR self-checkout solutions in 2019, and while we saw direct benefits in the same year, it really took off in 2021 when many of our customers steered to touch-free interactions,” said Shelby Kemp, project manager marketing, Royal Farms. “We selected NCR because of its clear vision of the future of retail and profound experience as market leader.”
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“We introduced the first NCR self-checkout solutions in 2019, and while we saw direct benefits in the same year, it really took off in 2021 when many of our customers steered to touch-free interactions”
This self-checkout rollout adds to the existing NCR solutions that Royal Farms has in place, including its enterprise point-of-sale software. Adding self-checkout technology will improve efficiencies for staff and the in-store experience for customers.
As many retailers around the globe continue to embrace self-service technologies, Royal Farms is in the process of introducing self-checkout technology in all its stores.
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“Retailers like Royal Farms must stay laser-focused on placing the consumer at the heart of their digital transformation efforts,” said David Wilkinson, president and general manager, NCR Retail. “As a leading technology provider for the retail industry, we help stores extend and add new technology like self-checkout quickly.”
Market research firm RBR expects the uptake of self-checkout to continue and forecasts an installed base of 1.2 million units by 2025. NCR has led the global self-checkout market for 18 years and continuously evolves its solutions to reduce touch in the checkout process.