With Inventory Intelligence emerging as a must-have capability for omnichannel food retailers, Itasca Retail, once again, has taken top honors on the RIS Leaderboard 2022, with recognition in numerous categories.
The supermarket-centric software solution provider landed seven number-one rankings in this year’s study, including three of the most coveted overall rankings: Return on Investment, Total Cost of Operation, and Software Reliability.
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Where responses were from Tier One & Mid-Size Retailers, Itasca was ranked first or second in the following categories:
- Return on Investment (1)
- Total Cost of Operations (1)
- Software Reliability (1)
- Overall Performance (2)
- Quality of Service (2)
- Recommendation (2)
“Itasca follows-up its unprecedented entry on our list with another outstanding performance!” said Tim Denman, RIS News Editor-in-Chief. “It’s a testament to the functionality and support they provide their customers to be thought of this highly. In this time of change, Itasca makes it possible to react quickly and appropriately.”
The customer recognition is a signal, he added, that, “Inventory Intelligence is fast-emerging as a necessity capability in the grocery world.”
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Itasca Inventory Intelligence enables retailers to automate historically manual processes around ordering, inventory forecasting and DSD receiving, with increased speed and accuracy, to ensure they continue to provide exceptional shopping experiences and significantly reduce waste and labor. The system combines sophisticated algorithms and machine learning along with deep understanding of the North American grocery replenishment process to generate impressive gains in sales and productivity, while concurrently reducing inventory, shrink, product-handling and vendor credits.
Overall, Itasca earned recognition (top 7 or better) in several categories again in this year’s report. Those areas included Customer Satisfaction for Mid-Size Vendors; Targeted Solution Vendor Leaders; Customer Satisfaction for Targeted Solution Vendors; Grocery Vendor Leaders; Top Vendors In Customer Satisfaction; Leaders in Ease of Installation & Integration; Leaders in Ease of Administration; Leaders in Quality of Support; Leaders in Technology Innovation by Tier One & Mid-Size Retailers; Leaders in Ease of Installation and Integration by Tier One & Mid-Size Retailers; Leaders in Ease of Administration & Maintenance by Tier One & Mid-Size Retailers; Leaders in Quality of Support by Tier One & Mid-Size Retailers.