International Expansion and New Product Offerings Cap off a Banner Year for the Digital Adoption Category Leader
WalkMe, one of the leading digital adoption platform and one of the fastest-growing software companies globally, announced significant company achievements and growth in 2019 – highlighting that digital adoption is now a perpetual and fundamental component of digital transformation success. Digital adoption derived from WalkMe’s vision that technology must adapt to users, and since its formation, digital adoption has grown into a strategic investment that helps leading enterprises realize the full potential of their software investments.
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WalkMe is bridging the gap between humans and technology with digital adoption, and in 2019, the company witnessed significant milestones including crossing $100 Million in ARR, a 50% increase in new users and a 26% increase in employee count. In addition, on the heels of notable new product announcements including WalkMe IN and the Digital Adoption Center (DAC), the company expanded into the Japanese market, grew its customer base by over 50%, and was included as a Sample Digital Adoption Solutions Vendor in Gartner’s “Increase Sales Productivity with Digital Adoption Solutions” Report.*
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WalkMe’s Digital Adoption Platform (DAP) plays a critical role in helping organizations drive adoption and usage for enterprise software and achieve digital transformation goals for operations, employees and customers. In 2019, WalkMe’s nearly 750 million global users generated over 800 billion events including customized walk-throughs, pop-up notifications, smart tips and automated processes. Through in-app guidance powered by AI and machine learning, WalkMe’s more than 2,000 customers, including over 30% of the Fortune 500, over 40% of the Fortune 100 and 60% of the Fortune 10, used the platform to transform the user experience and increase the ROI on its software investments.
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