A leading provider of Cloud-based Contact Center Software, VCC Live recently secured an investment of $2.4 million from PortfoLion, a venture capital and private equity firm based out of Budapest. The company plans to leverage the funds in the areas of product development and international expansions.
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VCC Live has always focused on product and service innovation. It came up with VCC Live Pay in 2015 owing to a tactical collaboration with OTP Mobil’s Simplepay in Europe, as well as Worldpay and Checkout.com globally. It is the first cloud-based payment over-the-phone solution of Europe. As payment operations involve the processing of sensitive data, VCC Live ensured compliance with the utmost security standards. It holds some of the strictest data privacy certificates; the likes of which include PCI DSS, ISO27001, and ISO22301.
The release of VCC Live Pay has made the company extremely popular among firms from numerous industries. VCC plans to serve companies in the insurance, telecommunications, retail, finance, e-commerce, and various other sectors with the investment received.
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Jenő Nieder, Deputy CEO of PortfoLion said, “We appreciate VCC Live’s exceptional growth, strong brand and excellent reputation in the market. Its track record and product excellence underpin the potential for the company to become the leading cloud contact center software provider in Europe.”
Szabolcs Tóth, Founder and MD of VCC Live credited the firm’s unique and cost-effective solution for a large number of customers choosing VCC’s product over some of the biggest names in the world. “This success is due to our customer-driven approach and user-focused development, which results in product releases that really transform agent and customer experience,” Szabolcs added.
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