Splunk Names New Chief Customer and Chief Revenue Officers

Splunk, provider of the Data-to-Everything Platform, announced that it has elevated three of its most senior customer-facing leaders to best position the Company for its next phase of growth and category leadership. Effective today, the following executives now report to Splunk president and CEO Doug Merritt:

  • Carrie Palin, senior vice president and Chief Marketing Officer;
  • John Sabino, currently senior vice president, Customer Success, has been promoted to Chief Customer Officer;
  • Christian Smith, currently senior vice president, Global Sales, has been promoted to Chief Revenue Officer.

“The success of our customers is, and always has been, our number one priority,” said Merritt. “Since joining Splunk almost four years ago, both Christian and John have transformed our sales and customer success programs in lock-step with the tremendous growth of our cloud business. Alongside Carrie, this team will build upon our strong execution and continued momentum. I have never been more excited about Splunk’s people, product innovation and future.”

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Susan St. Ledger, who joined Splunk in 2016 and has served as president, Worldwide Field Operations, since October 2017, has decided to leave Splunk. She has accepted a leadership position at another technology organization. St. Ledger plans to start with her new company, a Splunk partner, in February 2021.

“On behalf of the entire Splunk team, I’d like to extend my gratitude to Susan for her exceptional impact at Splunk,” Mr. Merritt added. “Susan has been instrumental in revolutionizing our go-to-market capabilities and positioning our team for success as we execute on our next phase of growth and continue to drive value for our customers. We wish her all the best in her future endeavors.”

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