Ribbon Communications, a global provider of real time communications software and network solutions to service providers, enterprises, and critical infrastructure sectors, announced that it has made several enhancements to its Session Border Controller Software Edition (SBC SWe) Lite version 8.1 to make it easier for enterprises to configure Phone System Direct Routing for Microsoft Teams clients from the Microsoft Azure Marketplace and improve the voice calling experience.
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Ribbon’s new offering in the Azure Marketplace, the Ribbon SBC SWe Lite with Azure Quick Launch Wizard, dramatically reduces the time to instantiate and deploy Direct Routing-related voice services for Microsoft Teams clients to a matter of minutes. The SBC SWe Lite version 8.1 also provides SILK media services to support high-quality Teams voice calling over low bandwidth/low quality network connections. SBC SWe Lite offers the availability of high-quality SILK media services at one-third the Azure Virtual Machines costs of competitive solutions, and Ribbon’s price points are uniquely suited to the needs of small and medium sized businesses (SMBs). To further improve voice quality, the latest version of SBC SWe Lite offering in Azure now includes media bypass to create a faster, better Teams client experience by keeping the media portion of a call local, versus inefficient media “hairpinning” to the cloud.
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Microsoft Teams is a unified communications and collaboration (UC&C) platform that combines workplace collaboration capabilities, such as chat, video meetings and application integration. Ribbon is among only a select number of vendors whose SBCs are officially certified for Microsoft Phone System Direct Routing, a service that connects Public Switched Telephone Network (PSTN) or legacy networks and endpoints to voice calling in Microsoft Teams to integrate voice services and enhance security.
“As enterprises increasingly migrate to the very popular Microsoft Teams platform, many are shifting from premises-based PBXs managed by telephony professionals to cloud-based PBXs managed by IT staff,” said Tony Scarfo, Executive Vice President and General Manager, Cloud and Edge Business Unit at Ribbon. “As they make this transition, Ribbon’s Microsoft-certified SBC SWe Lite provides enterprises with a cost-effective, easy to install, easy to use solution for secure IP-based voice services for Microsoft Teams.”