Discussion to Focus on the Employee Experience and Its Relation to Profitability
Questback, a global technology leader in employee and customer experience management, announced that its CEO Frank Møllerop will be speaking on October, at the American Society for Training and Development (ATD) about the importance of elevating employee experience to directly grow customer loyalty and sales.
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Questback believes profoundly in the virtuous circle that stems from a positive employee experience,” said Frank Møllerop, CEO of Questback. “Happy and engaged employees lead to a more productive, creative and healthy organization. We are excited to share our insights at this conference where training, development, and leadership are viewed as key tenets to competitive advantage.”
Questback has an ongoing partnership with ATD, which promotes all facets of workplace learning including training and development, instructional systems design, organization development, human resource management, performance improvement and consulting in diverse industries. Questback participated in the ADT September event in Houston.
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Questback is the enterprise platform for Experience Management that helps organizations capture critical insights from their employees, customers, and the market. Using experience data and cutting-edge AI technology, Questback helps foster high-performing employees, convert leads, create high-value customers, build brands and increase profitability. Questback’s flexible cloud offering allows organizations to easily integrate real-time experience data and social listening into their existing software solutions, including systems like Salesforce and Microsoft Teams. Founded in 2000, Questback’s worldwide offices offer a breadth of expertise to customers across the globe, including complex privacy, compliance security, and modern cloud-based architecture.
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