Qualtrics, the leader in customer experience and creator of the experience management (XM) category, announced that the Qualtrics Partner Network (QPN) has expanded to over 200 global member companies within its second year. QPN partners are now integral to driving breakthrough business outcomes for over 85% of Qualtrics customers’ XM programs.
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“Ever since Qualtrics opened up the XM Platform two years ago, some of the world’s most respected consultants, experts, and developers across their industries have embraced experience management,” said John Torrey, Chief Ecosystem Officer, Qualtrics. “The XM category is accelerating at an unprecedented pace because of the innovations our partners are building and delivering on the platform for organizations everywhere to address their unique business needs – from increasing customer lifetime value to engaging employees to improving brand loyalty. Because of the way we’ve instrumented the ecosystem with our partners, companies can start – and scale – cross-functional XM programs with Qualtrics immediately.”
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Some of the industry leaders who have joined XM’s only open ecosystem over the past 12 months include: Atlassian, Booz Allen, Hall & Partners, Lotte Data Communications, PwC, Strativity, among others. This includes companies who have built deep integrations on the Qualtrics Developer Platform (QDP), a core element of the Qualtrics Partner Network. There are now over 50 partners leveraging QDP’s platform capabilities to build robust XM extensions and applications.
QDP partners provide organizations with capabilities to listen, understand, and take action on experience data in over 20 categories by integrating directly with Qualtrics. Some of the categories include: Chat & Communication, CRM, Customer Success, Digital Experience, Human Experience Management, Online Reputation Management, Marketing Automation, User Research, and Video Analytics.
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