Pure Storage , the IT pioneer that delivers storage as a service in a multi-cloud world, today announced that TrustRadius has recognized FlashArray for Best Customer Support and Best Usability. With a combined average trScore of 9.2 out of 10 and 335 verified customer reviews and ratings, FlashArray won in the Enterprise Flash Array Storage category.
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“Pure Storage has won a Best Customer Support award from TrustRadius based directly on customer feedback,” said Megan Headley, VP of Research at TrustRadius. “Reviewers on TrustRadius highlight Pure Storage’s speed, knowledge, and professionalism.”
Based entirely on customer feedback, the TrustRadius Top Rated Awards have become the industry standard for unbiased recognition of B2B technology solutions. Hear global customers share their experiences and outcomes using FlashArray.
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“Pure is thrilled to be recognized by TrustRadius as the leader in flash storage,” said Shawn Hansen, FlashArray General Manager, Pure Storage. “Coupled with recent recognition as the Gartner Magic Quadrant Leader for Primary Storage Arrays and the Medallia Net Promoter leader, we believe this illustrates that the key to long-term market leadership is to create amazing experiences that deeply satisfy customers.”
Pure is consistently recognized by its customers as this also marks the sixth consecutive year the company has maintained its market-leading NPS score in the top one-percent of Medallia-benchmarked B2B scores while scaling the business. This year, Pure increased its score to 83.5, which is more than twice the B2B average.
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