The report gathers key quantifiable business impacts experienced by customers
ProntoForms Corporation, the global leader in no-code app development platforms for field teams, is pleased to announce that it has released its Customer Impact Report in collaboration with Wakefield Research, a leading market research consultancy.
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The quantifiable findings support cornerstone benefits that ProntoForms provides customers, including improved technician satisfaction, increased technician effectiveness, and improved levels of compliance. It also features quotes from leading enterprise ProntoForms customers during recent digital and live events.
Some of the key findings include:
- 90 minutes saved per day per technician
- 89% of customers reduced their technician administrative burden
- 83% increased technician job satisfaction
- 85% increased their technician productivity
- 91% improved complex field work execution
“There are several macrotrends challenging success in field service: changing demographics with seasoned technicians rapidly retiring, a difficult hiring market to backfill talent, increasingly complex assets and compliance requirements, and a lack of agility around mobile enablement for technicians to be effective at their work,” said Alvaro Pombo, CEO and Founder of ProntoForms. “Our agile platform empowers customers to rapidly deploy customized field solutions that directly address these trends and provide powerful and measurable business impacts in return. This third-party research strongly reaffirms our commercial and product strategy.”
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