Certifications Validate Lilt’s Ability to Adhere to Rigorous Translation Production Standards and Requirements
Lilt, the leading Global Experience (GX) platform enabling organizations to build and deliver multilingual experiences, has been awarded two distinct ISO certifications by the Association of Translation Companies (ATC), including ISO 9001 (quality management) and ISO 17100 (translation services).
By meeting the extensive criteria of these certification standards, Lilt proves its commitment to providing customers with quality translation services and excellent customer service. These certifications were obtained through extensive external audits performed by ATC, a language services ISO certification organization.
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“We are thrilled to announce our new ISO certifications,” said Samantha Reiss, VP of Production at Lilt. “We have invested substantial resources in elevating our translation services quality control systems, and these certifications provide objective validation of our ability to manage and deliver high quality enterprise translation programs at scale.”
ISO 9001, the international standard for quality Management Systems, ensures quality sits at the heart of a business’s structure, processes, and objectives. It demonstrates a commitment to consistently provide products and services that meet customer and applicable statutory and regulatory requirements, as well as meeting customer satisfaction. ISO 17100 is the international standard for Translation Service Management Systems. It ensures standardized processes and resources throughout the entire translation lifecycle.
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Lilt’s ISO certification validates the company’s quality and workflow standards not only for customers, but also for linguists worldwide. It demonstrates an established workflow and working environment that is compliant with the most robust of enterprise standards.