Atos announces that it has been positioned as a Leader by Gartner in its February 2022 Magic Quadrant for Outsourced Digital Workplace Services (ODWS), based on its Completeness of Vision and Ability to Execute. This is the sixth consecutive year that Atos has been named a Leader in a Gartner Magic Quadrant report related to outsourced digital workplace services1.
Atos combines Outsourced Digital Workplace solutions with Employee Experience services. This holistic approach enables Atos to provide safe, flexible, integrated, and ubiquitous digital workplace services. It helps organizations increase employee engagement, productivity, supporting business strategy and overall performance, enabling frictionless hybrid working which is a strategic priority for all today.
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According to Gartner, “while this Magic Quadrant covers service providers with the ability to deliver global ODWS to clients, not all countries are included, due to their unique characteristics that privilege service providers with local delivery capabilities. ODWS include remote support to end users, end-user device support, PC provisioning for both physical and virtual devices, User experience (UX)-centric services and experience-level agreements (XLAs), use of self-healing analytics and artificial intelligence (AI)-based automation, services to transform the experience of users and enhance business outcomes.”
“We are proud to be one of only four global players recognized as Leaders in the 2022 Gartner Magic Quadrant for Outsourced Digital Workplace Services. This is the sixth consecutive time that Atos has been recognized a Leader by Gartner in its reports related to digital and managed workplace services” said Nourdine Bihmane, Head of Technology Foundations Business Line, Atos. “We believe this recognition by Gartner reflects our continued investment in our growing Digital Workplace business and the relevance of our holistic approach, balancing humans and technology to deliver seamless Engaged Employee Experience as hybrid work has become the new standard. In a highly competitive world, engaging and empowering employees has become critical for attracting and retaining talent and for driving operational excellence throughout organizations.”
This Magic Quadrant evaluated 17 service providers on their global Outsourced Digital Workplace Services (ODWS) capabilities.
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