Brands Can Now Easily Connect to Unlimited Data Sources For Greater Efficiencies at Multiple Customer Touchpoints
ZineOne, whose Intelligent Customer Engagement (ICE) platform provides enterprise brands the power to offer consumers superior online shopping experiences, announced the availability of Flexible Connectors. The announcement further underscores the company’s commitment to creating hyper-personalized online shopping experiences for consumers that foster customer loyalty and protect margins for brands.
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Flexible Connectors are a universal plug-and-play solution that enhances dataflows by allowing for instant connections to most data sources. Technical users can now easily leverage the Webhook Receiver or Batch Collector to collect data and they can use Raw Data or REST Endpoints to send data out. They can use JavaScript to flexibly bring data both in and out of the ICE platform to connect to any platform. Similar to experience templates ZineOne announced earlier this year, Flexible Connectors continues to provide brands with greater control and flexibility when creating and executing real-time engagements.
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Benefits to Brands and Consumers include:
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Brands |
Consumers |
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Seamless integration to data sources
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Instant “in-the-moment” engagement with the |
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Easily reach multiple customer touch points
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Receive relevant engagement tailored to their |
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Superior data flows to enhance the |
The brand follows consumers from device to |
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Plug-n-Play to reduce the burden to IT |
Scales to meet Internet traffic spikes |
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Better outcomes with less investment
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Provide hyper-personalized shopping for |
In addition, ZineOne has a large library of pre-built connectors to popular technologies such as Cloud Storage (Amazon S3, Azure, Google Cloud), SFTP, IoT Data Platforms (Cisco CMX, Cisco Meraki), Weather Services (Dark Sky, OpenWeatherMap), Streaming Services (Kafka), BI & Analytics (Adobe Omniture, Tableau), CRM (Salesforce CRM, ZenDesk), Marketing Data Platforms (Adobe Audience Manager, Adobe Campaign, mParticle, Signal), eCommerce platforms (Adobe Magento, Oracle ATG, SAP Hybris), ESPs (Adobe Message Center, Mailgun, SendGrid), mobile technologies (iOS, Android, React Native, Apache Cordova, Adobe PhoneGap) and SMS services (Twilio). The list of pre-built integrations is growing fast and is another way for companies to easily connect their data sources for effective, hyper-personalization.
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