Reputation.com Demonstrates Breadth in Capabilities with Top Marks in Social Media Suites and Analytics
Reputation.com, provider of the first — and only — complete Reputation Experience Management (RXM) platform, today announced it has been named the “Leader” by G2 in Online Reputation Management, Social Media Suites and Social Media Analytics. Fueled by stellar customer reviews, the RXM platform and social solution were identified as one of the best in the Online Reputation Management (ORM) software and Social Media Suites and Analytics software, respectively, at the Enterprise level. Reputation.com is also among the best in Enterprise Feedback Management and Local Listings Management for Enterprise, Mid-Market and Small Business. These rankings are based on high customer satisfaction levels and likeliness to recommend ratings from real users on G2, the world’s leading business solutions review website.
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“Feedback is at the core of what we do here at Reputation.com, and G2 has been an important channel for us to hear from our customers and better understand what is important to them,” said Rebecca Biestman, Chief Marketing Officer, Reputation.com. “Receiving this recognition from G2 in two highly competitive spaces speaks to how we have used that feedback to fuel our innovation machine and refine our platform in a way that provides immense value to our customers.”
Reputation.com’s RXM platform achieved the top ranking on the Enterprise Grid® Report Online Reputation Management by receiving positive reviews from verified users compared to similar ORM category products. Reputation.com also received top ratings on the Enterprise Grid® Report for Social Media Suites and Social Media Analytics. For inclusion in the report, a product must have received ten or more reviews.
Furthermore, Reputation.com’s category leadership extended into G2’s Enterprise Grid® Report Feedback Management, as well as Local Listing Management at the Enterprise, Mid-Market and Small Business levels.
“Rankings on G2 reports are based on data provided to us by real users,” said Michael Fauscette, chief research officer, G2. “We are excited to share the achievements of the products ranked on our site because they represent the voice of the user and offer terrific insights to potential buyers around the world.”
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