Domo, Inc. provider of the Domo Business Cloud, today announced it has been named an overall leader in Customer Experience and in Vendor Credibility for Business Intelligence (BI) in the Dresner Advisory Services’ 2020 Wisdom of Crowds® Industry Excellence Awards for the fourth consecutive year. Overall Leader awards recognize vendors that demonstrate excellence across all categories of measurement including product/technology, sales and service, value and confidence, as determined by first hand customer input.
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Domo Named an Overall Leader in Dresner Advisory Services’ 2020 Industry Excellence Awards
Domo also has been named an Experience and Credibility Leader in Dresner’s Customer Experience and Vendor Credibility models. Customer Experience leaders are vendors that demonstrate high levels of sales and service and offer exceptional product/technology solutions, while Vendor Credibility Leaders are vendors who inspire a high level of confidence in their customers as well as provide customers with a sense of value for price paid.
“Our vendor ratings are based solely on customer feedback and consider customers’ real-world experiences with technology solutions, their vendor relationships and overall value delivered,” said Howard Dresner, founder and chief research officer at Dresner Advisory Services. “Those recognized as overall winners in this year’s Industry Excellence Awards stood out among all other solutions by nurturing deep-rooted confidence with their customers and delivering exceptional value. We congratulate Domo for being named an Overall Leader once again this year.”