The Gartner Peer Insights Customers’ Choice distinction is based on feedback and ratings from end-user professionals who have experience purchasing, implementing and/or using the product or service.
Venminder, a global leader of third-party risk management solutions, announced that it was named a Customers’ Choice for North America in the March 2022 Gartner Peer Insights “Voice of the Customer” for IT Vendor Risk Management. Venminder was the only vendor that received the highest Overall Rating of 4.7/5 in 60 reviews as of November 2021 of the 17 vendors included in the report.
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Gartner Peer Insights is an online platform of ratings and reviews of IT software and services written and read by IT professionals and technology decision makers. The Voice of the Customer is a document aggregating peer reviews on a specific market segment that can help aid with purchasing decisions based on insightful, unbiased and validated customer feedback.
We believe Venminder’s distinction as a Gartner Peer Insights North America Customer’s Choice for IT Vendor Risk Management represents our commitment to customers to provide a world-class product combined with incredible customer experience to support it
Highlights on Venminder within the 2022 Gartner Peer Insights “Voice of the Customer”: IT Vendor Risk Management include:
- Venminder named a North America Customers’ Choice for IT Vendor Risk Management Tools
- Venminder named Midsize Enterprises Customers’ Choice for IT Vendor Risk Management Tools
- Venminder named a Strong Performer in Global IT Vendor Risk Management Tools
- Venminder received the highest overall rating of 4.7/5 in 60 reviews as of November 2021. The Overall Rating is a measure of how satisfied existing customers are with a vendor’s product.
- Venminder received a Support Experience category rating of 4.8/5
“We believe Venminder’s distinction as a Gartner Peer Insights North America Customer’s Choice for IT Vendor Risk Management represents our commitment to customers to provide a world-class product combined with incredible customer experience to support it,” said James Hyde, CEO of Venminder. “Venminder’s complete solution empowers our customers to make informed, risk-based decisions to manage the entire assessment process throughout the vendor lifecycle. As part of our ability to continue innovating, Venminder takes pride in and prioritizes additional requirements and feedback from our customers. We are extremely proud to see our strategy being translated into such excellent positive feedback directly from our customers.”
As the only dedicated third-party risk solution provider in the market, Venminder plays a key role in empowering its customers in the management of vendors and monitoring of their risk. Venminder recently surpassed 1,000 customers who now use their solutions to manage the entire end-to-end vendor lifecycle. Having mastered combining technology with the human experience, Venminder’s software platform enables customers to manage vendors, contracts, due diligence tasks, questionnaires and risk assessments. This is enhanced further through Venminder’s team of subject matter experts, who can take workload from customers by chasing vendors for documents, assessing those documents and providing qualified risk ratings for more informed decisions. With thousands of completed vendor risk assessments available in the Venminder Exchange, Venminder can also often speed up the evaluation process on vendors.
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Some excerpts from customers that contributed to the distinction include:
- “Customer support has been outstanding, the Venminder experts are well informed and offer a lot of assistance during the implementation phase.”
- “Switching to Venminder has been absolutely life-changing, and I can’t say enough good things about this amazing platform! Our previous software was clunky, at best, and almost impossible to navigate, much less utilize in an efficient manner. Enter Venminder… WOW!!!”
- “Venminder’s platform provides a great centralized tool to track, manage, assess and review vendors. It provides robust functionality around each of the phases of the overall vendor lifecycle, and provides opportunities for inter- and intra-team collaboration, escalations, multiple levels of reviews, etc. Additionally, it is a highly-customizable tool, and it could be scaled up or down depending on the needs of the organizations.”
- Venminder “has helped us protect the reputation of our organizational data by empowering teams effective management and mitigation strategies with the third-party risks avoidance.”
- “Venminder has been invaluable to our organization. It has provided a platform to better manage our Vendor Relationships throughout the entire Vendor lifecycle. Venminder has also provided top notch support every step of the way and listened to the unique needs of our company in an effort to make everyone’s job easier, helping create additional capacity. There is no system like the robust capabilities like Venminder has.”
Gartner, Gartner Peer Insights ‘Voice of the Customer’: IT Vendor Risk Management Tools, 2 March 2022, By Peer Contributors.
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