Zilliant’s Customer Success & Support, Level of Value Delivered, and Innovation Cited as Core Strengths
Zilliant, the industry leader in intelligent B2B price optimization, price management and sales guidance software, today announced that the company has been named a Leader in the IDC MarketScape: Worldwide B2B Price Optimization and Management Applications 2021 Vendor Assessment (doc # US46742021, September 2021).
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“Delivering value to our customers is our highest priority; it’s wonderful to hear that customers have rated Zilliant highly for customer success, satisfaction, support and level of value for price paid.”
“We couldn’t be more pleased to again be named as a Leader in the IDC MarketScape for B2B Price Optimization and Management Applications,” said Zilliant President and Chief Executive Officer Greg Peters. “Delivering value to our customers is our highest priority; it’s wonderful to hear that customers have rated Zilliant highly for customer success, satisfaction, support and level of value for price paid.”
The 2021 IDC MarketScape for B2B Price Optimization & Management Applications provides an overview of the latest price optimization trends, advice for companies considering price optimization solutions, and a vendor profile with vendor positioning graphics. Zilliant was also named a Leader in the last report, which was issued by IDC in 2018.
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The report stated the following in regard to the core strengths of Zilliant’s price optimization and management solutions:
- “Customer Success and Support – Customers continue to highly rate Zilliant for their customer success, satisfaction, and support. They cited Zilliant’s responsive and empathetic personnel who take the time to understand their business, train them to get the most out of the product, get their feedback on upcoming features, and address any issues quickly.
- Level of Value Delivered – Customers highly rated Zilliant for the value for the price paid. Customers cited faster-than-expected payback periods and performance that consistently over delivered on their pricing goals, which really paid off during the pandemic.
- Innovation – Zilliant continues to build out innovative new functionality to increase the effectiveness of its PO&M solution, including off-invoice incentive management, subscription price optimization, campaign management, sales performance tracking, and low-latency data integration.”