Subscription Management & Recurring Billing with SAAS Metrics Made Easy by Inogic on Dynamics 365 CRM Platform

Inogic, one of the leading Dynamics 365 CRM ISV is proud to announce the launch of all new business management app for Dynamics 365 CRM – Subscription and Recurring Billing Management .

Subscription and Recurring Billing Management aims to provide a robust platform for all subscription-based businesses to seamlessly manage, streamline subscription and recurring billing process within Dynamics 365 CRM. By providing insights on business health, simplifying complex billing processes, and automating manual accounting it aims to improve business performance, eliminate billing bottlenecks and enhance user productivity.

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“Since inception, we have been working on creating innovative solutions to ease the workload of Dynamics 365 CRM users and enhance their productivity. Being an ISV having to manage our own subscriptions and renewals, this was a natural addition to our portfolio. We understand CRM isn’t an accounting/ERP software with that in mind our focus has been on managing the opportunity to invoice cycle and allow for managing subscriptions, renewals, cancellations as well as upsell and most importantly provide the business heads a clear picture of the business health including the important SAAS metrics like ARR, MRR, Churn rate and the likes of it. By using Dynamics 365 Sales as the base application, we also ensure that you are able to close the cycle with an easy integration to an ERP of your choice to move the invoices from CRM to Accounting” said Roohi Shaikh, CEO, Inogic.

Some of the key highlights of this product are;

  1. Quick and Easy Revenue Analysis with SAAS Metrics: “If you cannot measure it, you cannot improve it” a quote by famous mathematician stands true here. MRR, ARR, ARPU, Churn Rate, CLTV, etc. are some of the important SAAS metrics that helps to measure the business performance and provides clear insight on business health. With its comprehensive dashboard reporting, Subscription and Recurring Billing Management helps to identify the pains areas in business. Having this insight on business health ensures timely action which highly improves the growth rate and future business performance.
  2. Manage Subscriptions Smoothly: All the manual tasks such as managing (annual, semi-annual,  monthly, weekly, quarterly) subscriptions, introducing multiple plans & add-ons with a variety of pricing models (Flat fee, Per Unit, Tiered, Volume or Stair-step), sending subscription renewal and payment reminders, calculating penalties and partner margin will be fully automated. A great part of time which was invested in such processes can now be utilized for managing and enhancing customer relationships.
  3. Streamline Recurring Billing Process: The ever increasing burden of generating Invoices/Orders, calculations, proration, discounts, credits, etc. on daily, weekly, monthly or annual basis will be taken over by this app. This will eliminate billing bottlenecks and smoothen billing processes.
  4. Automate Tax Calculations: Tax calculations for a variety of products with different regional tax rates will be fully automated by this app. Moreover, there is also provision to integrate with AvaTax by Avalara for calculating taxes based on geography or region. This will eliminate tax errors and ensure accuracy in tax calculations.

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