Bringing advanced AI and intelligent automation to every stage of the revenue cycle
Conifer Health Solutions announced a collaboration with Google Cloud to embed advanced artificial intelligence (AI) at scale across Conifer’s leading end-to-end revenue cycle management (RCM) platform. This represents a new era of intelligent automation in supporting healthcare organizations to strengthen financial performance, improve cash collections, and elevate the patient experience.
Conifer Health Solutions is developing a next-generation AI platform built on Google Cloud and fully integrated into Conifer’s proprietary workflows. The platform is designed to enhance innovation across every stage of the revenue cycle, including patient access, insurance and eligibility, revenue integrity, and AR management.
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“Over the past year, our teams have been designing and deploying custom AI solutions across key points of the RCM value chain, leveraging Google Cloud’s advanced AI tools,” said Deepali Narula, chief operating officer, Conifer Health Solutions. “The results speak for themselves. We are excited to be making an investment in a robust AI platform that builds upon our industry-leading expertise to enhance our services at every level.”
As healthcare organizations continue to face financial pressures and operational complexity, Conifer will be a blueprint for how AI-driven services can support improved financial outcomes as well as clinician and patient experience.
“Conifer’s deep revenue cycle management expertise and EHR-system agnostic approach make them an ideal partner to build a next-generation AI platform on Google Cloud’s advanced AI capabilities to positively impact healthcare,” said Ryan Terry, managing director, Healthcare, Google Cloud. “Our shared goal is to help health systems reduce complexity and ultimately enhance the patient experience.”
Conifer’s workflows are highly adaptable, and its solutions integrate seamlessly with a broad array of systems, optimizing revenue cycle performance regardless of the technical environment. Conifer annually manages over 17 million unique patient interactions, more than $32 billion in net patient revenue making it well-positioned to lead innovation within this space.
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