Unicorn startup rapidly expands with new hires across the US as demand for cloud-based call center & phone systems increases
Today, Aircall, a global cloud-based business phone and call center software, announced a 26% revenue increase in North America six months after securing $120M Series D funding and gaining over a $1B valuation. This year, Aircall experienced 75% year over year customer growth bringing its total to over 10,000 customers in more than 100 countries, as demand for voice communications systems continues to rise.
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“We’ve reached a few milestones this year, but hitting the 600-employees mark emphasizes the amazing growth we’re experiencing as a company”
The company also surpassed its worldwide employee headcount goal. “We’ve reached a few milestones this year, but hitting the 600-employees mark emphasizes the amazing growth we’re experiencing as a company,” said Sandrine Meunier, Chief People Officer, Aircall. The new employee headcount means 35 different nationalities are now represented at Aircall.
To better serve its growing US customer base, the company aggressively expanded its headcount throughout North America and added notable US customers like Jiffy, SurfLodge, FreedomPay, MaestroQA and Linode. “Our expansion marks an important milestone for us,” said Olivier Pailhès, CEO and Co-founder, Aircall. “We are making the right decisions to position Aircall for future success and strategically capture market share in America, especially by strengthening our partnerships with Salesforce and Hubspot.”
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Aircall Expanded Operations Across North America Achieving:
- 26% North America Revenue Growth from June to December 2021
- 24% increase in number of customers from North America from June to December 2021
- 6 total key senior employees in North America:
- Gianna Scorsone, General Manager of North America Sales
- Helen Cheuck, VP of HR and Global DEI
- Serge Stepanov, CFO
- Solange Malm, Tax Director
- Madelyn Deprey, Senior Director, Customer Success North America
- Monika Dowal, VP of Channel Sales in North America
- 28 total new hires in North America since June 2021
At the start of the year, Aircall set the goal of hiring 270 employees worldwide. By November, Aircall hired over 300 employees, blasting past its annual goal, bringing the global team to more than 600 people across the globe.
“We are at that moment where our sales are growing because our product-market fit has never been more relevant. Businesses are realizing that flexibility in the workplace, along with increased customer expectations, are here to stay. Our product provides solutions for both of those modern challenges,” said Gianna Scorsone, General Manager of North America Sales. “As we launch new growth initiatives, we are making sure we have a team that scales with our sales ambitions and I’m humbled to lead such an amazing team.”
Well-known for their highly-effective suite of integrations, Aircall added even more new integrations this year with companies like REISift, Cirrus CRM, Surfboard, Redroute and Appy Pie. The company also plans on launching a new Monday.com integration and revamping their world-class HubSpot integration in the coming year.