Snaps is proud to support the eCommerce businesses that use Oracle CX Service through seamless customer service automation.
Snaps, a leading provider of conversational automation for eCommerce and a member of Oracle PartnerNetwork (OPN), today announced that their enterprise solution is available on Oracle Cloud Marketplace and can be integrated with Oracle CX Service. Oracle Cloud Marketplace is a centralized repository of enterprise applications offered by Oracle and Oracle partners.
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The Snaps Conversational Automation Platform provides Oracle CX Service customers with high level business benefits. These include but are not limited to highly-intelligent commerce and care automation that can help website visitors shop for products, get answers to frequently asked questions, look up the status of an order and, if necessary, be seamlessly connected to talk with a live agent.
Oracle Cloud Marketplace is a one-stop shop for Oracle customers seeking trusted business applications offering unique business solutions, including ones that extend Oracle Cloud Applications. Oracle Cloud is an enterprise cloud that delivers massive, non-variable performance and next generation security across a comprehensive portfolio of services including SaaS, application development, application hosting, and business analytics. Customers get access to leading compute, storage, data management, security, integration, HPC, artificial intelligence (AI), and Blockchain services to augment and modernize their critical workloads. Oracle Cloud runs Oracle Autonomous Database, the industry’s first and only self-driving database.
“As we further our mission in supporting eCommerce companies to adapt to sudden online growth, Snaps is thrilled to offer integration with Oracle Cloud CX Service” said Snaps CEO Christian Brucculeri. “Snaps’ participation in Oracle Cloud Marketplace further extends our commitment to the Oracle community and enables customers to easily reap the benefits of our conversational automation platform. We look forward to leveraging the power of the Oracle Cloud to help us achieve our business goals.”
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