In an effort to assist affected communities and prevent COVID-19 from spreading, YCombinator-backed VOIQ is working with government officials and health and senior care organizations by providing them use of VOIQ’s Call Platform powered by Conversational AI VoiceBots (call robots that can have natural conversations over the phone) at no cost.
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China has already successfully leveraged AI VoiceBots to mitigate the spread of COVID-19. Companies like Baidu, iFlytek and Alibaba provided the Chinese government with AI-powered outbound call robots that automatically dial individuals and ask questions, such as travel history and physical condition, in order to take action with the results.
Now with VOIQ VoiceBots, the US Government and National organizations are able to have highly-personalized conversations with each person in their community. They can ask critical questions in order to detect new cases as early as possible and understand the needs of their community AND provide up-to-date, accurate information, i.e. new quarantine rules, local service hours, and officially-recommended health care tips and guidelines. For example:
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“Hi, is this Roger? Have you had a fever for 2 or more days? Are you currently experiencing any shortness of breath? Would you like to be transferred to your local medical unit for further diagnosis? Roger, your nearest testing facility is on 555 West Shore Drive, Pleasantville, California.”
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