The Point of Sale Cloud, an easy-to-use, fully integrated cloud platform for multi-unit restaurants, launches as a new competitive advantage for the restaurant industry. The Point of Sale Cloud allows restaurants to take control of their technology while streamlining the way restauranteurs manage all aspects of their business including customer facing transactions and back-of-the-house operations.
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As a response to the challenges faced by the restaurant industry during the COVID-19 pandemic, the Point of Sale Cloud assists restaurants in deploying their own guest service experience for dine-in, delivery and pick-up across a variety of channels including in-store point-of-sale, online, mobile, phone and call center. In addition, The Point of Sale Cloud offers contactless options, kitchen management, payment processing, restaurant operations, team member engagement, and a comprehensive list of back-of-the-house functionalities.
The Point of Sale Cloud was founded in 2020 by Bob Vergidis, an industry leader with over 30 years of experience in the technology and point-of-sale business. Vergidis was one of the pioneers of mobile ordering in 2000 and is an influential industry thought leader. Today, Vergidis serves as the chief visionary officer of The Point of Sale Cloud and sits on the advisory board of the Interactive Customer Experience Association.
“Restaurants have learned many lessons from the pandemic especially that technology is a source of revenue growth and security,” said Vergidis. “Restaurants also realized they need to have the tools and expertise needed to meet their guests’ expectations and truly own the customer experience. The Point of Sale Cloud enables them to take control, tailor technology to their needs and use it as a source of strategic growth. It is not only about serving guests but also about building a stronger team and a stronger culture.”