SymphonyRM announced it has launched HealthOS: Health AI Powered Patient Engagement on Salesforce AppExchange, enabling healthcare organizations to unlock patient lifetime value through proactive, personalized digital dialogue. By integrating SymphonyRM’s HealthOS Data Platform, Next Best Action and Influence Engines with Salesforce Health Cloud and Marketing Cloud, the collaboration aims to drive measurable value for healthcare marketing, population health, and patient engagement teams.
Read More: UST Global Announces New Offerings As More IT Operations And Workloads Are Shifted To The Cloud
Available on the Salesforce Platform, Health AI Powered Patient Engagement is currently available on AppExchange
SymphonyRM’s Health AI Powers Patient Engagement
“SymphonyRM brings together a large portfolio of dynamic, healthcare specific, AI-driven next best actions. We couldn’t be more excited to provide this capability to customers,” says Michael Linnert, SymphonyRM’s CEO. “We believe healthcare organizations must fundamentally rethink the basics on patient, provider, and member engagement. To do this at scale, organizations must employ data science into their consumer relationship and engagement strategy.”
Read More: How SMS Can Elevate Your Marketing Programs
SymphonyRM’s AI platform combines machine learning and human creativity to activate patient and provider relationships. SymphonyRM takes healthcare engagement beyond a rules programmed approach, into one powered by data science to identify consumer needs and inject next best actions across every consumer touch point.
In 2019, Rohit Madhavarapu, former Senior Director of Product Management for Salesforce Health Cloud, joined SymphonyRM. “We are delivering out-of-the box AI models that leverage customer-specific data to drive immediate return on investment,” said Madhavarapu.
Read More: Turbonomic Named An Enterprise Management Associates Vendor To Watch