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SalesTech Star

Steerco Launches First AI-Powered Platform Built For Customer Success Managers

By STS News Desk on May 27, 2025

Steerco, the AI platform purpose-built for Customer Success and Account Management teams, announced the public launch of its newest product: an agentic AI assistant that automates QBRs, account reviews, and success plans — so CSMs can finally stop working like report writers.

Steerco does your homework so you can do your job.

Most CS tools are made for executives. Steerco flips that. It’s the first platform built for the people actually doing the work. From prepping for customer calls to tracking goals and risk signals, Steerco handles the strategic busywork so CSMs can focus on outcomes, not formatting slides.

Read More: SalesTechStar Interview with Alberto Benigno, Chief Sales Officer at Wildix and Founder of Sales Elevate Lab

“Steerco does your homework, so you can do your job,” said Zach Hawley, CEO and Founder of Steerco. “This isn’t another copilot. It’s your least annoying teammate, one that shows up on time, preps your docs, and doesn’t need handholding.”

What You Can Do with Steerco:

  • Auto-generate account reviews, QBRs, and success plans in minutes
  • Track product usage, stakeholder engagement, and customer health in one place
  • Flag expansion and churn risk using internal signals and market intel

Try It – No Surprises

Steerco offers a “try before you buy” experience. Users can create a few account plans, success plans, and engagement summaries before hitting the paywall. A credit card is required to get started, and full AI access is unlocked with a paid plan.

Read More: SaaS Companies See Unprecedented Growth Through Strategic Social Media Marketing

Key Features Include:

  • Agentic QBR Automation – Go from review to plan to prep in one click
  • Live Success Plans – No more Word docs. Share live customer-facing workspaces
  • AI-Driven Signals – Pull from product usage, CRM trends, and external events
  • Compliance-Safe AI – Every output is logged, private, and traceable

Write in to psen@itechseries.com to learn more about our exclusive editorial packages and programs.

account management teamsagentic AI assistantAI PlatformCEOcustomer successNewsSteercoZach Hawley
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