Radial Selects Riskified to Power Payment Fraud and Refund/Return Protection for Merchant Client Portfolio

The partnership brings Riskified’s AI-powered platform for payment fraud, refund claim, and return abuse protection to Radial’s global network of merchants

Riskified , a leader in ecommerce fraud and risk intelligence, announced a strategic partnership with Radial, a leading 3PL set to become Paxon later this year. Radial will integrate with Riskified’s AI-powered platform to help its merchants approve more legitimate orders and reduce losses from payment fraud, including many merchants that use Shopify as their ecommerce platform.

Radial supports many of the world’s most recognized retail brands with a global ecommerce fulfillment network of more than 20 centers across North America, helping merchants deliver orders quickly and cost effectively. By bringing Riskified’s AI-powered fraud decisioning into its commerce ecosystem, Radial gives merchants the surgical ability to calibrate the checkout experience according to risk—without slowing fulfillment. This also supports brands seeking to expand into new markets.

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Riskified empowers Radial’s customers with accurate, real-time fraud decisions at checkout, approving or declining transactions with guaranteed outcomes while assuming full financial liability for fraud chargebacks. This is achieved through advanced machine learning and Riskified’s vast global merchant network.

Beyond checkout fraud prevention, the partnership paves the way for Radial to expand its offerings with Riskified’s Policy Protect solution. Policy Protect uncovers the true identities, purchase histories, and abuse patterns behind each order and claim, enabling merchants to implement highly effective policies that prevent fraudulent or abusive claims while continuing to reward loyal customers.

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Radial teams can also leverage Riskified’s Dispute Resolve platform to streamline chargeback management and simplify how disputes are handled on behalf of their merchants. Dispute Resolve centralizes data and reduces manual effort, helping Radial recover revenue more efficiently.

“Radial has built a scalable fulfillment network and suite of commerce solutions that help brands deliver orders quickly and reliably,” said Michael Habermann, Senior Director of Commerce Solutions at Radial. “By partnering with Riskified, we’re strengthening that ecosystem with advanced fraud intelligence, enabling our brand customers to operate more efficiently, protect revenue, and create a more seamless experience across the entire ecommerce lifecycle.”

“Radial brings deep commerce and fulfillment expertise to some of the most sophisticated retailers in the world,” said Max Meister Admoni, Global Head of Partnerships at Riskified. “By combining Radial’s scale and operational strength with Riskified’s AI-driven fraud and risk intelligence, we help merchants approve more good orders with confidence, eliminate chargeback risk, and intelligently fight refund and return abuse while preserving great customer experiences.”

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ecommerce fraudMichael HabermannNewsRiskifiedsales technologySales Technology Newssalestechsalestech technologySenior Director of Commerce Solutions