New enhancements to Ship by Loop (SBL) will unlock more carriers, better rates and QR code drop-offs across the UK and EU
Loop, the leading commerce operations platform for Shopify brands, announced the launch of Ship by Loop 2.0, an upgraded version of its integrated return shipping service that now includes Sendcloud, Europe’s leading shipping platform. The enhancement adds access to a wider range of ready-to-use UK and EU carriers, giving merchants more flexibility, lower rates and an even smoother return experience for shoppers.
““With Ship by Loop 2.0, we’re making global returns logistics even simpler for brands.”
Ship by Loop allows merchants to manage every aspect of their return shipments directly within the Loop platform, connecting their own carrier accounts or using Loop’s pre-discounted global rates. With the new Sendcloud integration, Loop merchants will gain access to an expanded carrier network across Europe, including leading couriers and locker services, all available without leaving Loop’s returns portal.
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The enhancement also introduces QR code returns and InPost locker drop-offs, reducing the need for printed labels and supporting a more convenient, sustainable returns experience.
“With Ship by Loop 2.0, we’re making global returns logistics even simpler for brands,” said John-David Klausner, GM International at Loop. “Integrating Sendcloud directly into our platform means merchants can access top UK and EU carriers instantly, benefit from more competitive rates and deliver a frictionless experience that keeps customers coming back.”
By integrating Sendcloud alongside Loop’s previously existing shipping functionality, Ship by Loop now offers merchants the best of multiple shipping partners: Sendcloud’s rich European network and Loop’s existing strong coverage in North America. Merchants can rate-shop across multiple carriers to find the lowest-cost return shipping option for each order, achieving meaningful savings on every parcel while streamlining operations in one unified workflow.
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“We’re excited to power Ship by Loop’s return shipping across Europe,” said Rob van den Heuvel, CEO at Sendcloud. “By combining Loop’s returns platform with Sendcloud’s carrier network, we’re removing complexity for merchants and making returns easier and more convenient for shoppers.”
The latest upgrade reflects Loop’s ongoing commitment to expanding its global shipping profile, enabling merchants to scale efficiently across regions while optimising reverse logistics and reducing operational overhead.