VNM USA and UneeQ foresee the next decade of customer experience being largely defined by the implementation of conversational AI within digital humans.
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- Gartner predicts by 2022, 70% of white-collar workers will interact with conversational AI platforms (chatbots, voice assistants, and digital humans) on a daily basis
As the conversational AI market accelerates – driven in part by today’s contactless experiences – organizations need guidance on how the emerging tech can create superior customer experiences.
The answer lies in digital humans. Digital humans are AI-powered virtual beings that interact using verbal and nonverbal cues, recreating natural human interaction at a much greater scale. Today, they exist in both the physical world within retail stores, as well as online where they serve infinite customers simultaneously.
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To help customers create digital human experiences, companies including IBM, Deloitte, and DXC are partnering with UneeQ to help customers along their AI journeys. They are the first of many to join UneeQ’s Partner Program, which is a community of technologists, creative minds, and business professionals who are devoted to building great customer experiences.
“Our vision is to become the global standard for digital humans, enabling the best creative minds to design and build amazing experiences that improve human life. Today, we’ve taken another step towards achieving this goal by launching our new partner program. This ecosystem will play a pivotal role to ensure customers can successfully deploy conversational experiences that will redefine brand experience and create emotional connection with their users.” – Danny Tomsett, CEO and Founder of UneeQ.
The program consists of referral, technology, consulting, as well as strategic partnerships with our handpicked global alliances. The program enables companies of all professions, including NLP, NLG, chatbot, web design, and consultants, to service the broader digital human customer community and drive incremental revenue.
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