Coupa, the leading AI platform for total spend management, announced it has been named a Leader in the IDC MarketScape: Worldwide Multi-Enterprise Supply Chain Commerce Network 2025 Vendor Assessment (Doc #US53010225, November 2025). We believe this recognition reflects the comprehensive capabilities of Coupa’s AI-driven Design-to-Pay platform in addressing the critical challenges of modern global supply chains.
“Nearly half of CFOs cite supply chain disruptions as a top external threat to their business and they will not be able to overcome these challenges if they are managing direct spend with fragmented tools. The Coupa imperative today is clear: embracing GenAI across a unified platform with unmatched, clean data to drive the intelligence and automation needed to deliver next-level efficiencies, enable real-time visibility and control over direct spend, and foster supplier collaboration to build resiliency and seize new growth opportunities,” said Salvatore Lombardo, Coupa Chief Product and Technology Officer.
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“Multi-enterprise supply chain commerce networks are the way to create visibility and enable collaboration for the modern supply chain, giving companies complete control over direct spend. Coupa’s combination of network scale, deep industry expertise, and a truly unified Design-to-Pay approach, powered by AI, is a key factor and provides customers a modern platform that delivers immediate and measurable AI-driven results against today’s complexity,” said Simon Ellis, Group Vice President at IDC.
Xylem, an American water technology provider, successfully transitioned from manual methods – like emails and Excel – to Coupa. “One of the most unexpected results was breaking silos. Before, direct and indirect procurement barely interacted. The tool created a standardized approach and brought people together,” said Alberto Pasa, Senior Director of Global Procurement, USA Xylem.
“Customers choose Coupa because they provide a modern, unified platform that delivers measurable results: shorter cycle times, reduced expediting, improved supplier performance, and better financial control. The company combines network intelligence, deep collaboration capabilities, and proven outcomes to offer something that fragmented tools cannot,” states the IDC MarketScape.
The Coupa platform brings buyers, suppliers, distributors, and financial partners together to support every stage of the value chain through real-time collaboration propped by insights and process automation and orchestration using Coupa’s AI agent, Navi™.
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Business benefits of the platform include:
- 2X – 5X Greater Resilience: Achieve 2-5x improved resiliency by embedding proactive AI-driven scenario planning to mitigate the impact of geopolitical or commodity shocks.
- 50% Faster Cost Savings and Growth Opportunities: Cut direct spend cycle times by 50%, transforming procurement speed into a competitive advantage that accelerates time to market and savings realization.
- Multiply Margins: Eliminate 10-30% of high-cost expedited shipping for inbound and outbound materials, instantly defending margins against hidden logistics fees and emergency costs.
- Optimize Cash Flow: Drive over 90% first-match invoice accuracy for direct and complex spend, ensuring faster supplier payments, reducing financial friction and accelerating cash flow alignment.