Report recognizes CloudBlue for its strong digital service catalog and customer management capabilities
CloudBlue, a leading cloud ecosystem technology company, today announced it was positioned as a “Leader” in The Forrester New Wave™: Marketplace Development Platforms, Q4 2021. The report notes that CloudBlue has native support for full customer lifecycle management, and offers a solution to streamline the process of reselling cloud services throughout multiple tiers of a partner channel. The report also noted CloudBlue’s strong digital service and Infrastructure-as-a-Service (IaaS) catalog and full support for subscription-based Hardware-as-a-Service (HaaS).
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“It is no surprise that CloudBlue has been positioned as a leader among marketplace development platforms.”
“CloudBlue is proud to be recognized as a leader by Forrester in their latest New Wave: Marketplace Development Platforms report,” said Tarik Faouzi, senior vice president of CloudBlue. “In our opinion, Forrester’s acknowledgement helps further increase our prominence in the market, emphasizing our capabilities and what we can do for our customers. We believe the report helps highlight our strong market presence, strategy, and robust offerings, as well as key differentiators from our competition, including our ability to streamline the resale of cloud services for multi-tier IT solution providers.”
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The report, which evaluates the 14 most significant providers in the marketplace development category, is designed to help technology decision-makers select the right digital platform partner for their marketplace development strategy. Forrester assessed all vendors on a set of 10 criteria spanning current offering, strategy, and market presence. CloudBlue was found to be differentiated in the criteria of customer management, operations management, seller management, digital service catalog, and vision. CloudBlue achieved being ranked as a ‘Leader’ among marketplace development platforms.
Forrester’s report mentions CloudBlue customers—including technology resellers and service providers—enjoy “[CloudBlue’s] large, regularly updated catalog of resellable offerings, along with its configure, price, quote capabilities, and its fast provisioning times.” The research, led by Joe Cicman, acknowledges “CloudBlue has native support for full customer lifecycle management, as well as pre-built integrations into Microsoft Dynamics and Salesforce Sales Cloud CRM systems. [CloudBlue is] designed to resell cloud services through a multi-tier distribution channel.”