Breakthrough Technology Eliminates Time Spent on Hold with Customer Service
How many hours have you spent on hold this year? For the average shopper, it’s too many to count. Today, Returned.com introduces a solution that transforms the most dreaded part of returns—customer service calls—into a completely hands-off experience. The company’s groundbreaking, patent-pending voice AI technology eliminates one of online shopping’s biggest headaches by handling these calls for you.
Pioneering Voice Technology in Returns Management
- Effortlessly bypassing hold times and navigating complex phone trees
- Communicating with representatives using natural language
- Negotiating return policies and exceptions
- Seamless integration with the existing AI Return Agent®
Enhanced Customer Experience
The voice technology enhances Returned.com’s AI Return Agent®, intelligently deploying when additional support is needed to complete a return. While users won’t directly control or see the voice AI in action, they’ll benefit from its ability to handle complex return scenarios behind the scenes.
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“After months of hard work, we are excited to finally share the expanded capabilities of our AI Return Agent.” explains Eliza Lin, CPO of Returned.com. “This launch is just the beginning. We’re harnessing the power of AI to give users back their most precious resource—their time.”