Advanced Routing Prioritization Schedules a Week of Visits for Field Sales or Service Teams, to Slash Administration and Travel Time Costs
MapAnything, a leader in Location-of-Things software for business, today announced the MapAnything Schedule Assistant, a new offering included as part of the company’s Winter 2018 release on Salesforce AppExchange, empowering businesses to connect with their customers, partners, and employees in entirely new ways. Leveraging the MapAnything Routing Engine APIs recently announced as part of the Location-of-Things (LoT) Platform, the Schedule Assistant can revolutionize the way sales and service reps prioritize their client interactions, increasing their contribution to top-line revenue, while cutting down on non-sales time.
According to the latest Salesforce State of Sales Report, on average, 66 percent of a sales rep’s time is spent on non-sales activities. For those organizations that rely on face-to-face selling as a way to deepen client relationships, scheduling visits is much more complex than scheduling a phone call or web meeting. Reps need to factor in all of the same priorities as a telesales rep like last touch point, account size potential, existing product mix, and then layer in location data like travel time, traffic and weather that complicate their schedules even further.
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The new Schedule Assistant, leveraging advanced AI, makes building a weekly schedule easier. It allows sales reps to build their visits using the intuitive MAX Interface, drag and drop appointments on their Salesforce calendar, and then prioritize their accounts with Einstein Lead Scoring, existing SLAs like frequency of visits or time to resolution, or numerical fields in Salesforce. With the click of a button, the MapAnything Schedule Assistant can organize their potential meetings while respecting existing appointments, optimize the cadence to reduce travel time, and sync the output back into most Google or Exchange-based calendars.
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Sales managers who struggle with lack of visibility into field sales activity can now view their entire team’s week from MapAnything Schedule view. They can find opportunities for coaching, drive accountability from their team, and re-assign accounts or opportunities to ensure their reps are in the best possible position to hit the number.
“The mobile workforce lives and dies by their schedule. With this new capability, field professionals in sales and service will be able to more effectively prioritize their routes using critical data,” said John Stewart, CEO of MapAnything. “Now, sales and service leaders can plan their week more effectively to ensure more client face time, spending far less time on admin tasks.”
Read More: Interview with Sandie Overtveld, Vice President Sales, APAC at Zendesk