Automates access service requests for wholesale and wireless carrier customers
Everstream, the business-only fiber network, today announced it has implemented Neustar’s Universal Order Connect (UOC) platform to accelerate its ordering and service delivery processes. The cloud-based UOC platform automates these processes, enabling Everstream to respond more quickly to wholesale and wireless carriers’ needs.
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“By leveraging Neustar, we empower our service provider customers to quickly and easily order and implement the solutions and services that best meet their end user customers’ needs.”
Everstream’s wholesale carrier customers will use the UOC portal to submit access service requests (ASRs). While ASRs have long been standardized in the telecom industry, the Neustar platform automates the sending and receipt of ASRs. This streamlines the customer ordering process, making it easier for customers to do business with Everstream by reducing ordering cycles, improving order retention and increasing productivity.
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“Everstream is the premier partner for first- and last-mile fiber,” said Everstream President Bill Major. “By leveraging Neustar, we empower our service provider customers to quickly and easily order and implement the solutions and services that best meet their end user customers’ needs.”
Everstream’s enterprise-grade network delivers robust business fiber services, including dedicated internet access, dark fiber, Ethernet and data center solutions. Everstream’s advanced fiber network offers direct peering with all major carriers and cloud hyperscalers. With high-speed, low-latency connections, it can accommodate converged internet, voice and data services at speeds of up to 100 Gbps.