Unique service-oriented culture and Whole Person Promise has enabled team members to stay engaged and achieve their mission during the challenges of the pandemic
Bandwidth Inc. , a leading global enterprise communications platform and cloud-native carrier, announced it has been named one of the Best Places to Work in the Triangle, N.C., region for the second year in a row. Winners were determined based on employee engagement survey results, which measured 30 culture and satisfaction drivers that are critical to an organization’s success.
The announcement follows Bandwidth being named “Best Tech Company to Work for” at the NC Tech Awards last Nov.
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“Bandwidth’s unique culture has enabled team members to achieve their mission during the challenges of the pandemic.”
“Our strong mission-first culture continues to carry us through our 20-year history of growth through many different seasons,” said Rebecca Bottorff, Bandwidth’s Chief People Officer. “We are honored to receive this recognition–and proud of our Bandmates for living our principles as we drive forward in our mission to develop and deliver the power to communicate.”
Bandwidth’s unique service-oriented culture is centered on meaningful work, lifting each other up and investing in the bodies, minds and spirits of Bandmates. Together, these elements form a pledge to employees that Bandwidth calls the Whole Person Promise.
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Programs include:
- A “mission first” culture focused on working for and loving the success of others. This approach has contributed to customer satisfaction levels consistently above 97 percent as Bandwidth continues to hit new innovation milestones.
- Development opportunities to ensure meaningful work and help team members actively learn and grow in their careers. For example, fully 25 percent of Bandwidth team members have been promoted this year alone.
- Quarterly challenges that inspire Bandmates to be more innovative, healthier, think more deeply about important topics and push themselves to go beyond the status quo.
- A vacation email embargo that lets team members truly unplug and disconnect when they take time off, while enabling colleagues to step up in their absence.
- 90-minute workout lunches to help Bandmates achieve their wellness goals by playing sports together, going to the gym or just taking a walk. The company provides free gym memberships, on-site exercise facilities at many offices and team challenges that include fitness components.
- “Mahalo Moments” that help Bandmates celebrate life’s important milestones by offering two extra days off, such as for a first wedding anniversary, first home purchase, reunions with family and friends, and more.
- A “Go! Do! Day!” to have time off to participate in the causes closest to team members’ hearts, which encourages individual activism and community involvement.
- Unity groups that bring together team members with similar interests and also provide a forum for Bandmates with differing ideas or backgrounds to share their stories, educate fellow Bandmates and develop empathy and understanding for each other.
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