Demandforce today announced the launch of Demandforce Online Booking, new functionality that makes it even easier for clients of Demandforce business users to schedule appointments online while enabling businesses to manage their appointment schedules more efficiently.
Demandforce Online Booking allows businesses to display their real-time availability on their website and social media pages using an intuitive, simple-to-use Demandforce calendar widget. Clients can self-schedule appointments and receive an instant notification when the appointment request is received and confirmed.
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Additional Online Booking features include:
- Real-time availability: Display real-time business availability on an intuitive calendar widget that’s fully synced with businesses’ management system.
- Fully-customizable settings: Predetermine which appointment types, procedures, and providers clients can view and schedule.
- Embed calendar on any site: Place the Demandforce calendar widget on business websites and social media pages to increase appointment bookings.
- View appointments all in one place: See all appointment requests by web source in one view, and instantly accept, flag, or reschedule them all from one dashboard.
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In addition to improving the client experience and allowing 24/7 scheduling of appointments, the all-in-one nature of the Demandforce Online Booking process helps businesses save time and resources previously devoted to finalizing and confirming online appointment requests.
“Since the start of the coronavirus pandemic, many businesses have been forced to reduce staffing while facing increased client demand to be able to quickly schedule appointments online without hassles,” said Hugh Mahoney, Senior Director of Product Management at Demandforce. “Demandforce Online Booking is a win-win solution for businesses and their clients alike: businesses are freed to re-route valuable resources, while clients get the satisfaction of an instant appointment-booking experience.”
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